Southern Cross Assurance Limited



ABOUT US

SCAL’S Directors & Co-Founders, Mr Roxon Undi and Mr Lohia Boe Samuel (both standing on right) receive SCAL’s General Insurance License, at the Office o the Insurance Commissioner of PNG, in 2011.

WHO WE ARE

We are proud home-grown insurer, operating since 2011.

We exist to deliver reliable, timely and affordable insurance services in PNG.

We are supported by robust reinsurance programs organized through our Lloyds accredited reinsurance brokers, that give us a large capacity to underwrite complex risks with extra level of protection.

We are locally owned, globally connected.

 

OUR CORE VALUES

OUR VISION

To be one among the credible and affordable insurance providers in the Pacific Region.

OUR MISSION

To be the most preferred insurance provider by offering accessible and affordable insurance products, delivered with superior service.

OUR 'STAR' VALUES

Superior Service

Teamwork

Accountability

Recognition

A BRIEF HISTORY OF THE STORY BEHIND OUR NAME

Guidance for a safe journey

The company’s name is inspired by the southern cross constellation and other guiding stars for their significance to some cultures in Papua New Guinea and many others across the pacific region that are appreciated as symbols that represent ‘guidance for a safe journey’. Stars were used as guiding lights by sailors during risky trading voyages, hence just the mere visibility of stars in the night sky instilled feelings of security and confidence in sailors. 

In times gone by before Papua New Guinea gained independence, the Motu people, the traditional land-owners of Port Moresby (PNG’s capital city) used to go on annual trading expeditions to the Gulf of Papua (now Gulf Province). The Motu called these expeditions ‘Hiri’. The cultural significance of the Hiri voyages are commemorated in the Hiri Moale Festival each year in Port Moresby.

OUR VISION

To be one among the credible and affordable insurance providers in the Pacific Region

  • To be constantly adapting to efficiently mitigate/manage the risk of people and institutions.
  • Develop local talent into future leaders through investment in technical training, to address the skills shortage in PNG.
  • To be an enabler for Financial Inclusion by making insurance services accessible to the grassroots (to insure the un-insured).

OUR MISSION

To be the most preferred insurance provider by offering accessible and affordable insurance products, delivered with superior service

  • Preferred – We aim to offer the best terms in the market customized to the client’s requirements to give value for money.
  • Accessible – We aim to make our insurance services easy to reach and understand.
  • Affordable – We aim to provide insurance cover at the most competitive cost, offering value for money.
  • Superior Service – We aim to provide timely and practical client service that exceeds the expectation.
  • Empowerment – Develop local talent into future leaders by constantly engaging in technical capacity building to adrress the skills  shortage and provide stability to the overall industry.

OUR 'STAR' VALUES

Superior Service

  • On time, every time.
  • Competence
  • Empathy

Teamwork

  • Diversity – Value all people.
  • Collaboration
  • Ask for help.

Accountability

  • Absolute integrity (Transparency and fairness in all our dealings)
  • Take responsibility of our actions & outcomes 
  • Offer solutions

Recognition

  • Lead by Example.
  • Women Empowerment.
  • Going beyond the call of duty.