Cookie Policy
Last updated: 3/10/2024

At Southern Cross Assurance (“we,” “us,” or “our”), we use cookies and similar tracking technologies to improve your experience on our website and provide relevant services. This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.

By continuing to use our website, you consent to our use of cookies in accordance with this policy.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They allow the website to recognize your device and store certain information about your preferences or past actions.

2. Types of Cookies We Use

Southern Cross Assurance uses the following types of cookies:

• Strictly Necessary Cookies: These cookies are essential for the proper functioning of our website. Without these cookies, some parts of the site may not work as intended. For example, they help with navigation and security.

• Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are most frequently visited and whether users encounter errors. This data helps us improve the website’s functionality and performance.

• Functionality Cookies: These cookies allow our website to remember choices you’ve made, such as your username, language preference, or region, to provide a more personalized experience.

• Targeting/Advertising Cookies: These cookies track your browsing habits across the web to deliver more relevant advertisements. We may use third-party advertising partners who also place cookies on your device for targeted ads.

3. Why We Use Cookies

We use cookies for several reasons:

• To ensure the smooth operation and security of our website.
• To improve your browsing experience by remembering your preferences.
• To gather analytics on website performance and user behavior to enhance our services.
• To provide personalized content and advertisements relevant to your interests.

4. Third-Party Cookies

We may use third-party cookies from partners such as analytics providers (e.g., Google Analytics) and advertising networks. These cookies are managed by external providers and are subject to their own privacy and cookie policies. Southern Cross Assurance does not have control over these third-party cookies.

5. Managing Your Cookie Preferences

You can manage or disable cookies through your web browser settings. Here’s how you can do this:

• Google Chrome: Go to Settings > Privacy and Security > Cookies and other site data.
• Mozilla Firefox: Go to Options > Privacy & Security > Cookies and Site Data.
• Safari: Go to Preferences > Privacy > Manage Website Data.
• Microsoft Edge: Go to Settings > Privacy, search, and services > Cookies and site permissions.

Please note that disabling certain cookies may affect the functionality of our website and limit your ability to use some features.

6. How Long Are Cookies Stored?

Cookies can either be session cookies or persistent cookies:

• Session Cookies: These are temporary cookies that are deleted once you close your browser.
• Persistent Cookies: These remain on your device until they expire or you delete them. These cookies help us remember your preferences for future visits.

7. Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and the “Last updated” date will be modified accordingly.

8. Contact Us

If you have any questions about this Cookie Policy or how we use cookies, please contact us at:

Southern Cross Assurance
Email: info@scal.com.pg
Phone: (+675) 308 3400
Address: Monian Tower (Level 6), Douglass Street, Port Moresby, NCD